Terms of Service

Terms of Service

Terms of Service

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Last updated on September, 01, 2025

Last updated on September, 01, 2025

MealScan is a mobile application (“App”) and brand owned and operated by Postaj d.o.o. (Postaj LLC.), headquartered at Lapačka ulica 17, 10000 Zagreb, Croatia.


By downloading, accessing, or using MealScan, you (“user”, “you”) agree to these Terms of Service (“Terms”).


If you do not agree, please do not use the App.

1. Eligibility

You must be at least 13 years old (or the minimum legal age in your country) to use MealScan.

By using the App, you confirm that you meet this requirement.

2. Account registration

  • You may need to create an account with accurate, complete information.

  • You are responsible for maintaining the confidentiality of your login details.

  • You are responsible for all activity under your account.

3. Use of the app

You agree to use MealScan only for lawful purposes and in accordance with these Terms.

You may not:

  • Misuse the app or interfere with its functionality.

  • Reverse engineer or attempt to extract source code.

  • Upload harmful content (malware, offensive materials).

  • Use the app to violate laws or third-party rights.

4. Nutrition and health disclaimer

MealScan provides calorie, nutrition, and allergen information based on databases and AI recognition.

We strive for accuracy but do not guarantee that information is always complete or error-free.

MealScan is not a medical service.

It does not provide medical advice, diagnosis, or treatment. Always consult a healthcare professional before making dietary or health decisions.

5. Subscriptions and payments

  • The App is free to download. However, some features of MealScan require a paid subscription.

  • Payments are processed securely via Apple App Store, Google Play, or Paddle.

  • Subscriptions automatically renew unless canceled before the renewal date.

  • Refunds are handled according to the policies of Apple, Google, or Paddle.

  • You authorize the Application Store to charge the applicable fees to the payment card that you submit.

  • By signing up for certain subscriptions, you agree that your subscription may be automatically renewed. Unless you cancel your subscription, you authorize the Application Store to charge you for the renewal term. The period of auto-renewal will be the same as your initial subscription period unless otherwise disclosed to you on the Service. The renewal rate will be no more than the rate for the immediately prior subscription period, excluding any promotional and discount pricing, unless we notify you of a rate change before your auto-renewal. You must cancel your subscription in accordance with the cancellation procedures disclosed to you for the particular subscription. We will not refund fees that may have accrued to your account and will not prorate fees for a cancelled subscription.

  • We may offer a free trial subscription for the Service. The free trial (if any) provides you with access to the Service for a period of time, with details specified when you sign up for the offer. Unless you cancel before the end of the free trial, or unless otherwise stated, your access to the Service will automatically continue, and you will be billed the applicable fees for the Service. We may send you a reminder when your free trial is about to end, but we do not guarantee any such notifications. It is ultimately your responsibility to know when the free trial will end. We reserve the right, in our absolute discretion, to modify or terminate any free trial offer, your access to the Service during the free trial, or any of these terms without notice and with no liability. We reserve the right to limit your ability to take advantage of multiple free trials.

  • The Service and your rights to use it expire at the end of the paid period of your subscription. If you do not pay the fees or charges due, we may make reasonable efforts to notify you and resolve the issue; however, we reserve the right to disable or terminate your access to the Service (and may do so without notice).

  • Subscriptions purchased via an Application Store are subject to such Application Store's refund policies. This means we cannot grant refunds. You will have to contact Application Store support.

  • You can also purchase subscriptions directly on the Website using the Paddle payment processor. You can do this by visiting the subscription purchase page provided by our Website.

  • On the subscription purchase page, you will see information about the types of subscriptions available and You will be able to select your desired subscription, after which you will proceed to the payment process through the Paddle payment processor.

  • After entering your payment information and completing the transaction, Paddle will process the request and verify payment information, including credit card validity and balance availability. If the payment was successful, Paddle will return a confirmation to us.

  • Then, we will update your subscription information and provide you with access to the appropriate features of the Service.

6. Intellectual property

All rights in MealScan, including trademarks, branding, software, and content, are owned by Postaj LLC. or its licensors.

You are granted a limited, non-exclusive, non-transferable license to use the App for personal purposes only.

7. Termination

We may suspend or terminate your access to MealScan if you violate these Terms or applicable laws.

You may also delete your account at any time.

8. Limitation of Liability

To the maximum extent permitted by law:

  • MealScan and Postaj LLC. are not liable for any damages resulting from the use or inability to use the App.

  • We are not responsible for errors, inaccuracies, or omissions in nutrition or health data.

  • Our liability is limited to the amount you paid (if any) in the last 12 months.

9. Indemnification

You agree to indemnify and hold harmless Postaj LLC., its affiliates, and staff from any claims, damages, or expenses arising from your use of the App or violation of these Terms.

10. Changes to terms

We may update these Terms from time to time.

Updates will be posted in the App and on our website, with a new “Effective Date.”

Continued use after updates means you accept the new Terms.

11. Governing law and jurisdiction

These Terms are governed by Croatian law and applicable EU law. Disputes will be resolved before the competent courts in Zagreb, Croatia.

12. Contact

If you have questions about these Terms, please contact:

Postaj LLC.

(operating the MealScan brand)

Lapačka ulica 17
10000 Zagreb
Croatia

Email: info@mealscan.io